Fees, charges and refunds
All fees and charges are levied according to the Vocational Education, Training and Employment Regulation 2000 and the Institute fee policy. A full copy of the Regulation can be accessed from the Institute library or the Queensland Government Legislation website.
When do I have to pay my fees?
Am I eligible for a concession on my fees? How do I obtain it?
What if I can't pay my fees now?
What if I'm not paying for my own fees?
What if I have outstanding or overdue payments?
What happens if the course is cancelled?
Does SkillsTech Australia offer a refund policy?
When do I have to pay my fees?
Payment of fees is required at time of your enrolment. Enrolment must occur prior to the commencement of studies. For apprentices and trainees, enrolment and payment of fees must occur at least two weeks prior to the commencement of the block/class. Exceptions apply when the employer has agreed to pay enrolment fees.
Am I eligible for a concession on my fees? How do I obtain it?
Concessional card holder - you are entitled to a concession if you are a cardholder or dependant on a card issued by the Commonwealth Law, or a document issued in an official form under the Commonwealth Law confirming entitlement to concessions.
Age concession (less than 17 years) - present an original birth certificate or extract, or a copy of these certified by a Justice of the Peace (JP) or Commissioner for Declarations, a driver's licence or a passport. A school identification with a photograph is also acceptable.
Financial hardship - if you experience extreme financial hardship, an application can be made to the Institute Director for a fee waiver. For further information contact a student counsellor or student support officer.
A&TSI - if you are an Australian Aboriginal and/or Torres Strait Islander, you can provide advice from the Department of Education, Science and Training (DEST) that Abstudy has been approved or a declaration from the local A&TSI community group.
What if I can't pay my fees now?
When the total amount of tuition, student amenities and material fees payable is greater than $75, students may apply for time to pay.
The appropriate application form must be completed prior to enrolling. Where an application is approved, a series of installments will be generated with consideration given to the length of the course (weekly, fortnightly, and monthly options are available). The first installment is payable at the time of enrolment. Where a textbook is used across a number of modules, the full material fee will be included in the first installment.
Time to pay will not be approved where students have outstanding fees from a previous enrolment and where students have a history of bad debt or irregular repayment. If an apprentice/trainee has an outstanding debt and has not defaulted on a payment plan, the apprentice may still be able to enrol providing the outstanding fees are paid in full or the apprentice/trainee agrees to enter into a payment plan to pay the past and existing fees.
Students will be sent a monthly statement of amounts owing. Students with instalments overdue by 60 days or more will be referred to a registered debt collection agency.
Students who withdraw from classes will be liable for payment of the remainder of their instalment plan if they are not eligible for a refund (see section on refunds). Students who wish to apply for cancellation of the balance of their instalment need to make application via an application for refund form. Written notification will be provided if a student is ineligible for cancellation of the balance of their instalment.
What if I'm not paying for my own fees?
Written confirmation or a purchase order from the relevant authority detailing the enrolment must be produced on or prior to the enrolment process.
What if I have outstanding or overdue payments?
If you have outstanding or overdue payments to the institute, you may not be eligible to:
- undertake or submit assessment
- continue study
- enrol into further study with the institute
- borrow items from the library and
- attend the institute graduation ceremony (for graduation applicable programs).
What happens if the course is cancelled?
Where the institute cancels a government funded subject before it starts, then fees will be refunded in full.
Does SkillsTech Australia offer a refund policy?
A full refund of fees is available under the following circumstances:
- an incorrect charge was made by the Institute
- a program is cancelled by the Director, Education Services and/or
- a student establishes eligibility for academic exemption, wherever practicable, within a period of five weeks from the date on which the charges were paid, and is successfully granted such academic exemption.
Refund forms are available from the Customer service centre.
The institute may provide a refund less $10.00 administration charge (subject to variation) per application where:
- enrolment is cancelled before the module/competency commences (ACE courses minimum of two working days)
- you accept a place offered through the Queensland Tertiary Admissions Centre (documentary evidence must be provided at the time of application)
- you suffer an illness or injury which prevents you from completing the module/competency (a valid medical certificate must be provided at the time of application)
- exceptional circumstances prevent you from completing a module/competency unit (a letter of support from the Institute Counsellor must be provided at the time of application)
- you receive an academic exemption or credit transfer*. You must apply on the approved form within five weeks after the modules/competencies commences and/or
- you seek transfer of fees to another Institute within two weeks of commencement of classes in favour of enrolment at an alternative Institute.
*provided that such a transfer shall be conditional upon production of satisfactory evidence of the subsequent enrolment having been made; and
*provided that the application is received before 20% of the class contact time has been completed. In exceptional circumstances of extreme hardship, an application for a full or partial refund may be made to the Managing Director.
Please contact us if you require any further information.
Other languages